Private and Tailor-Made tours
In order to confirm a booking, a non-refundable deposit of 25% must be paid.
The full balance must be received at least 60 days before departure date. Should the departure date be within 60 days of booking, full payment must be made at time of confirmation.
In the event of a cancellation, by the client, following payment of deposit, the deposit is non-refundable and non-transferable.
Where the balance owing on a tour is not paid prior to the 60 day deadline then we reserve the right to cancel the tour and retain the deposit.
Notification of cancellation must be made in writing to the company by post or e-mail (please see www.scottishroutes.com for full contact details). Should notification of cancelation be received 60+ days before departure, no further payment is required. Should the final balance have already been paid, the following schedule of refunds will apply:
- Full refund, minus deposit paid
Where notification of cancellation has been received less than 60 days prior to commencement of a tour, and final balance paid, the following schedule of refunds will apply:
- 59-30 days before start - 75% of balance
- 29-14 days before start - 50% of balance
- 13-0 days before start - NIL
Scottish Routes reserves the right to cancel trips under exceptional circumstances. In such cases clients will be promptly informed and offered:
- Transfer to a substitute trip or tour or
- An alternative trip or tour which if a lower cash value will include a cash adjustment refund or
- A total refund of all prepaid monies.
All guests are advised to take out comprehensive travel insurance for the duration of their tour, as this is not provided by Scottish Routes.
Scheduled Tours
In order to confirm a booking, full payment must be mad at time of booking.
In the event of a cancellation, by the client, following payment, the following schedule of refunds will apply:
Should notification of cancelation be received 30+ days before departure of a tour, a full refund will be given of all pre-paid monies.
Where notification of cancellation has been received less than 30 days prior to departure of a tour, the following schedule of refunds will apply:
- 30- 15 days before start - 75% of balance
- 14-7 days before start - 50% of balance
- 6-0 days before start - NIL Notification of cancellation must be made in writing to the company by post or e-mail (please see www.scottishroutes.com for full contact details).
Scottish Routes reserves the right to cancel trips under exceptional circumstances. In such cases clients will be promptly informed and offered:
- Transfer to a substitute trip or tour or
- An alternative trip or tour which if a lower cash value will include a cash adjustment refund or
- A total refund of all prepaid monies.
All guests are advised to take out comrehensive travel insurance for the duration of their tour, as this is not provided by Scottish Routes.